Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info.lifecomfortinc@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info.lifecomfortinc@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info.lifecomfortinc@gmail.com.

Return Policy for GihaanGi – Disposable Items

At GihaanGi, we strive to ensure your satisfaction with every purchase. However, if you are not completely happy with your order, we’re here to help with a straightforward return policy.

Eligibility for Returns

  1. Time Frame: You may return items within 14 days of receiving your order.
  2. Condition: Items must be unused, unopened, and in their original packaging to be eligible for a return. Any items that are damaged, used, or not in the original condition will not be accepted.

Return Process

  1. Request a Return: To initiate a return, please contact our customer service at [support email/phone number]. Provide your order number and the reason for the return.
  2. Shipping Returns: You are responsible for paying the return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped). Ensure the package is securely sealed to prevent damage during transit.
    • We recommend using a trackable shipping service or purchasing shipping insurance.
  3. Return Address: Returns are only accepted on the sender adress mention on the box you got.

Refunds

  1. Inspection: Once we receive your return, we will inspect the item(s) to ensure they meet our return eligibility criteria. If approved, we will process a refund to your original payment method.
  2. Refund Time: Please allow 3-7 business days (maximum) for the refund to reflect in your account.
  3. Shipping Costs: Original shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

We do not offer direct exchanges. If you wish to replace an item, please return the original product and place a new order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order. We will arrange for a replacement or refund, and we will cover any shipping costs associated with the return of defective or incorrect items.

Cancellations

Orders can be canceled within 24 hours of purchase for a full refund. After this window, cancellations may not be possible as the order may have already been processed or shipped.

Contact Us

For any questions regarding returns or to initiate a return, please contact us at:

  • Email: info.lifecomfortinc@gmail.com

We value your business and are committed to ensuring a smooth and positive experience with GihaanGi!